During the process of testing a theory of several probable causes to a problem, which should be tested first?

During the process of testing a theory of several probable causes to a problem, which should be tested first?

  • the easiest and most obvious
  • those the customer believes to be the most important
  • the most complex and difficult to diagnose
  • those chosen by random selection

    Explanation:

    Even though the customer may think that there is a major problem, start with the obvious issues before moving to more complex diagnoses.

For All Questions: IT Essentials Chapter 4 Exam Answers 2018 2019 Version 6.0 100%

 

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