A user has an iOS device. What will happen if the user forgets the passcode to unlock the device?

A user has an iOS device. What will happen if the user forgets the passcode to unlock the device?

  • The user must call Apple to reset the passcode.
  • The user can visit the Apple website to initiate a passcode reset request.
  • The user must perform a full restore from a backup saved in iTunes or iCloud.
  • The user can use the Find My iPhone service on the website www.icloud.com to reset the passcode.
    Answers Explanation & Hints:

    On iOS devices, the passcode is used as part of the encryption key for the entire system. The passcode is not stored anywhere, no one can gain access to the user data on iOS devices, including Apple. A forgotten passcode will render user data unreachable, forcing the user to perform a full restore from a backup saved in iTunes or iCloud.

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