A user complains that user files cannot be synced with the network file server while the user is traveling out of the office. The user had access to the internet but no access to the company network server. How can this be addressed?
- Ensure that the user only uses a single device and not multiple devices when accessing networked files.
- Turn off the activation of Offline Files feature in the Sync Center.
- Setup a Sync partnership with the networked file location.
- Setup a Sync partnership between the network server, Microsoft OneDrive, and the user.
Because the user has access to the internet, access to the Microsoft OneDrive cloud based service is possible and thus the user can sync with Microsoft OneDrive, which in turn can sync with the company network server from across the internet.