A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?

A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?

  • documenting findings, actions, and outcomes
  • verifying the solution and system functionality
  • identifying the problem
  • testing a theory to determine the cause of the problem
    Explanation:

    Recording the components and parts used to fix a printer problem is part of the documenting findings, actions, and outcomes step.

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